Premium Experience

Personalised welcome
Lyon Airport

We offer you a personalized service, from start to finish, both for your departure from our airport and upon your arrival with us.

  • Free for children under 2 years old
  • Booking up to 72 hours in advance

Lyon Airport personalised service offers - premium experience

Benefit from a tailor-made service

We offer you a personalized, end-to-end service, both for your departure from our airport and upon your arrival at our place.
We welcome you as soon as you arrive at the airport, and guide you to the door of your plane or to your means of transport to leave the airport: reception and pick-up, luggage carrier, help with formalities, fast-track, ...

Discover the airport differently with this premium service, which will bring you comfort, serenity and speed.

  • Booking is possible up to 72 hours before your arrival.
  • Free for children under 2 years old

Services for your departure

We offer you a set of services to take care of you from A to Z for your departure from Lyon-Saint Exupéry. We welcome you on your arrival at the airport and accompany you to the door of the plane:

  • Reception from the means of transport used
  • Luggage handling
  • Assistance with formalities (tax exemption and registration)
  • Fast-track
  • Accompaniment to the aircraft door for boarding

Service for your return

We provide you with a set of quality services that will bring you comfort and serenity upon your return in Lyon-Saint Exupéry. We welcome you at the door of the plane and accompany you to the means of transport used.

  • Reception at the door of the plane
  • Fast-track
  • Luggage handling
  • Accompaniment to your means of transport
Personalised service Lyon Airport

Your booking can be cancelled

You can cancel your reservation up to 48 hours before your arrival. All you have to do is write to our customer service to make the request.

How to use the service ?

Choose the desired service, and add the requested information about your trip. We need to know your date of arrival at the airport, your flight number, as well as your travel information.
After entering your information, you will be able to pay your booking online.

After your payment, your e-ticket will be generated. It will be available in your online customer account in a few minutes. It will also be sent to you by email

On the day of your trip, meet our reception staff at the location indicated on your reservation, and let them guide you!