Book online your
personalized welcome service

Discover the airport differently and enjoy more comfort, fluidity and speed with this premium service.

Personalised welcome - departure

Are you taking off from Lyon? Benefit from a personalized welcome for your departure from the airport.

Proposed services

Are you taking off from Lyon? We welcome you at your arrival at the airport and accompany you to the door of the plane :

  • Reception from the means of transport used
  • Luggage handling
  • Assistance with formalities (tax exemption and registration)
  • Fast-track
  • Accompaniment to the aircraft door for boarding


  1. Book online

    Choose the desired service, and add information about your trip and your date of departure from the airport. After entering your information, you will be able to pay online for the reservation.

  2. Get your e-ticket

    After your payment, your e-ticket will be generated. It will be available in your online customer account and will also be sent to you by email.

  3. Meet our staff at the airport

    On the day of your trip, meet our staff at the place indicated on your booking, and let them guide you!

Cancellation conditions

Your reservation can be cancelled 48 hours before it begins. You will be refunded up to 100% of the paid rate.