welcomeService home

Book your personalized welcome online

Upon your arrival at Lyon Saint-Exupéry Airport, our team welcomes you as soon as you leave the aircraft and accompanies you to the terminal exit.

Meet & Greet - Arrival

Are you landing in Lyon? Enjoy personalized assistance upon your arrival at the airport.

Proposed services

Are you landing in Lyon? We welcome you at the aircraft door and accompany you to your chosen means of transport:

  • Welcome at the aircraft door
  • Priority fast-track
  • Assistance with baggage collection
  • Baggage porter service
  • Escort to the terminal exit

Process

  1. Book your service online

    Select the service you want and add your travel details and arrival date at the airport. After entering your information, you will be able to pay for the booking online.

  2. Receive your e-ticket

    After your payment, your e-ticket will be generated. It will be available in your online customer account and will also be sent to you by email.

  3. Meet our welcome staff at the airport

    On the day of your trip, meet our welcome staff at the location indicated on your reservation and let yourself be guided!

Cancellation conditions

Your reservation can be cancelled 48 hours before it begins. You will be refunded up to 100% of the paid rate.