Book online your
personalized welcome service
Discover the airport differently and enjoy more comfort, fluidity and speed with this premium service.
Teen Familliz Assistance on departure
Teen Familliz is a service for parents with a child aged 11 or older. Dedicated staff will guide your child through the airport for departure.
Proposed services
Your child takes off in Lyon? We welcome and accompany him/her to the airport.
- Greeting by a staff member at the meeting point in the terminal
- Baggage handling
- Assistance with formalities
- Priority fast-track system for security checkpoints
- Guidance through the airport to the aircraft door for boarding
Process
-
Book this service online
Select your chosen service and add your journey details. You will be asked to provide the following information: the date you are coming to the airport, your flight number and information about your child. After entering these details, you can pay for the booking online.
-
Collecting your e-ticket
Your e-ticket will be generated. It will be available in your online customer account. It will also be sent to you by email.
-
Additional information
After payment, your e-ticket will be generated. It will be available in your online customer account just a few minutes later. It will also be sent to you by email.
-
Meet our staff at the airport
Greeting by a staff member at the meeting point in the terminal