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Book your premium welcome online

Treat yourself to an exclusive experience with Premium assistance at every stage of your airport journey.

Premium Meet & Greet - Arrival and Departure

Are you arriving and departing from Lyon? Enjoy Premium assistance at every step, with personalized support from the moment you leave the aircraft until your departure from the airport.

Proposed services

Are you landing in and departing from Lyon? Enjoy full Premium assistance to make your journey through the airport easier, from your arrival to your departure:

Arrival

  • Welcome at the aircraft door
  • Vehicle transfer if the aircraft is parked remotely
  • Priority fast-track
  • Assistance with baggage collection
  • Baggage porter service
  • Escort to your vehicle in a dedicated parking space
  • Dedicated phone contact
  • Access to concierge services
  • Escort to your chosen means of transport

Departure

  • Welcome from your chosen means of transport
  • Baggage porter service
  • Assistance with formalities (tax refund and check-in)
  • Priority fast-track through security checks
  • Fast-track through passport control
  • Access to the airport lounge
  • Escort to the aircraft gate for boarding
  • Vehicle transfer if the aircraft is parked remotely

Premium

  • Dedicated phone contact
  • Access to concierge services

Process

  1. Book your service online

    Select the service you want and add your travel details and arrival date at the airport. After entering your information, you will be able to pay for the booking online.

  2. Receive your e-ticket

    After your payment, your e-ticket will be generated. It will be available in your online customer account and will also be sent to you by email.

  3. Meet our welcome staff at the airport

    On the day of your trip, meet our welcome staff at the location indicated on your reservation and let yourself be guided!

Cancellation conditions

Your reservation can be cancelled 20 hours before it begins. You will be refunded up to 100% of the paid rate.