Book your personalized welcome online
Benefit from dedicated assistance at every step of your journey through the airport, for a simple and smooth experience.
Meet & Greet - Arrival and Departure
Proposed services
Are you landing in and departing from Lyon? Whether on arrival or departure, we welcome you and accompany you between your means of transport and your aircraft.
Arrival
- Welcome at the aircraft door
- Priority fast-track
- Assistance with baggage collection
- Baggage porter service
- Escort to the terminal exit
Departure
- Welcome at the Information Desk
- Baggage porter service
- Assistance with formalities (tax refund and check-in)
- Priority fast-track through security checks
- Fast-track through passport control
- Escort to the aircraft gate for boarding
Process
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Book your service online
Select the service you want and add your travel details and arrival date at the airport. After entering your information, you will be able to pay for the booking online.
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Receive your e-ticket
After your payment, your e-ticket will be generated. It will be available in your online customer account and will also be sent to you by email.
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Meet our welcome staff at the airport
On the day of your trip, meet our welcome staff at the location indicated on your reservation and let yourself be guided!