welcomeService home

Book online your
personalized welcome service

Discover the airport differently and enjoy more comfort, fluidity and speed with this premium service.

Personalised welcome - arrival and departure

Are you landing and taking off from Lyon? Benefit from a personalized accompaniment on your arrival at the airport.

Proposed services

Are you landing and taking off from Lyon? We welcome you and accompany you between your plane and your means of transport.

  • Reception from the exit or your plane to your means of transport
  • On your departure, reception at your means of transport
  • Luggage handling
  • Assistance with formalities (tax exemption and registration)
  • Fast-track access


  1. Book online

    Choose the desired service, and add information about your trip and your date of arrival and departure. After entering your information, you will be able to pay online for the reservation.

  2. Get your e-ticket

    After your payment, your e-ticket will be generated. It will be available in your online customer account and will also be sent to you by email.

  3. Meet our staff at the airport

    On the day of your trip, meet our staff at the place indicated on your booking, and let them guide you!

Cancellation conditions

Your reservation can be cancelled 48 hours before it begins. You will be refunded up to 100% of the paid rate.