[High influx] International flights, we recommend you to arrive at least 2h30 in advance.
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personalized welcome service
Discover the airport differently and enjoy more comfort, fluidity and speed with this premium service.
Teen Familliz Assistance on departure and arrival
Teen Familliz is a service for parents with a child aged 11 or older. Dedicated staff will guide your child through the airport on the day of departure and arrival.
Your child takes off and lands in Lyon ? Whether on departure or arrival, we welcome and accompany him/her to the airport.
- Greeting by a staff member at the meeting point in the terminal
- Baggage handling
- Assistance with formalities
- Priority fast-track system for security checkpoints
- Guidance through the airport to the aircraft door for boarding
- Assistance with cross-border control formalities
- Guidance through the airport to the meeting point in the terminal
Book this service online
Select your chosen service and add your journey details. You will be asked to provide the following information: the date you are coming to the airport, your flight number and information about your child. After entering these details, you can pay for the booking online.
Collecting your e-ticket
Your e-ticket will be generated. It will be available in your online customer account. It will also be sent to you by email.
After payment, your e-ticket will be generated. It will be available in your online customer account just a few minutes later. It will also be sent to you by email.
Meet our staff at the airport
Greeting by a staff member at the meeting point in the terminal